Management Makes the Difference™,
a Sterling Institute Course

Intended audience: Tenured managers who have been in the job for at least six months

Recognize factors that help and hinder high performance
Identify the impact of performance management practices on performance and motivation
Motivate different individuals by applying compatible management strategies and styles
Create a high-performance work environment that supports the development of an effective team
Increase effectiveness in providing written and verbal feedback
Identify the motivational needs of their district members and apply specific strategies to improve performance by meeting those needs
Deal effectively with difficult people in their district
Recognize the barriers to implementing change
Address critical performance issues that are affecting district performance
Develop and implement individual and district-wide performance improvement plans

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