How to Motivate Employees from Different Generations

Intended audience: New and tenured managers

Explore the common characteristics of each working generation, and apply these characteristics to behaviors seen in the team
Practice methods of communicating that will enhance relationships with members of different generations
Investigate the potential impact of generational differences on employee/customer relationships
Identify areas where biases, stereotypes, or prejudices about other generations may affect a manager’s ability to manage and motivate
Identify the strengths of the different generations and develop an action plan for motivating team members according to those strengths
Develop strategies for reducing conflicts and challenges among team members of different generations

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